It's all part of a cosmic unconsciousness.

All of the techno “stars” came out in that first 24 hours of Google+.  There was Joi Itoh, Robert Scoble, Seth Godin, Harry Joiner, etc.  Most of them seemed to keep it cool, poking around and commenting here and there.  One of them charged ahead, posting something every 5 minutes, often with some half-baiting question that subsequently invoked a huge chain of follow-on comments.   Because of the way that Google+ is structured, these posts came in real-time, and the page text would automatically scroll down.  It made things very difficult to follow anything else.  In short, we had a blabbermouth on our hands.

This person acknowledged that he was being a blabbermouth, and simply invited people to add him to a “blabbermouths” circle in order to clean up their feed.  Done, and done.  Ah, much better.

Soon after, I found other blabbermouths.  These were people that I had considered “friends” at first (and placed them accordingly), but when their posts came in too often, too self-promotional, and too meta, into the “blabbermouths” they went.  It’s like a garden with weeds, or a party with loud drunks, or a restaurant buffet with someone bogarting all the shrimp cocktail: you’re ruining it for the rest of us.

Tangentially, I went to Klout for the firsts time a couple weeks ago.  From what I can tell (and please let me know if I’m missing something), it’s just a “score”, with the supposed goal of getting a higher score– some sort of substitute for social influence, I guess.  Klout seems to be struggling for legitimacy, but maybe I’m just not seeing it.  I do see one helpful thing they announced this morning: Klout will now count Foursquare check-ins as part of the score.

Excellent.  Here’s why: In my mind, there are two types of online social interaction.

  1. Group-Centric Social Media– is collaborative, centered on contribution to a whole, and serves the overall group. Examples include wikipedia, quora, flickr, instagram, turntable, or any other social network where people’s contributions are shared freely and allow others to manipulate, build, alter or improve as they see fit.  Facebook and g+ likely qualify here, as any contribution by a single individual goes out to all their friends, who can then comment (improve knowledge or clarify a point) as they see fit.  No one is keeping “score” publicly.  Twitter may be in this group, but maybe not.
  2. Self-Centric Social Media– is promotional, centered on contribution to a personal record, and is centered on the self.  Examples include Foursquare, klout, and farmville.  The goals in these are to achieve a higher “score”, a wider farm, or a bunch of badges (that are really just little digital icons, Yeaaay!).  All of these are centered around gratifying the specific user, not the collective whole.  Twitter is in this group if you’re obsessed with number of followers or if you think you’re “promoting” something, and not “sharing” something.

Before you go labeling me a communist, hear me out: I’m not saying one is better than the other (okay, maybe a little bit).  What I’m trying to say is that it seems to me that the users who are rooted firmly in the self-centric models seem to be the ones that end up being the blabbermouths in the group-centric networks.  These are the ones that we tend to turn off, to unfriend, or to relegate to our ‘blabbermouths’ circle.  I welcome Klout now counting foursquare checkins.  If I could only figure out a way to get a script that would automatically filter those high klout score people into my blabbermouth circle.

Sandstone Strata at Lake Powell

I discussed Quora yesterday, and how it may or may not build itself into something very interesting.  Erick Schonfeld at TechCrunch seems to think that Quora will take off this year, having it’s “twitter moment”.  I wouldn’t disagree with that assessment, but Erick pointed out something that I think provides an interesting model to contemplate.  He describes Quora as “layering of an interest graph on top of people’s social graph.”  I suggest that “layering” is the essence of a good mash-up,  and that we might start thinking of these graphs as “strata“.

Mark Zuckerberg defined a graph is any set of relationships.  Facebook is really just a website that relies on that social graph between people.  It’s been trying very hard to build additional graphs, but in the end, it always comes down to that social graph.  Gowalla, Foursquare, and to some extent Google Maps have taken up the geographical graph (redundant?),  while Quora is building out the interest graph– where your relationship is on common interests and not really the people involved.  LinkedIn might be thought of as an ‘experience graph’, but those experiences are so very closely linked to people, that it’s really just Facebook’s more serious older brother.  Flickr is a photo graph.  Other graphs might include color graphs, fashion graphs, meme graphs, and fact graphs.

If we start thinking of these different graphs as strata (the geological term for layers of rocks or soil), then we can start to see mash-ups as the successful layering of two or more graphs.  Layer the social graph with the geographical graph, and we get Google Latitude.  Photo+ geographical = MS Photsynth.  Geographical + interest = Yelp.  If we get past the term “mash-up”, with it’s connotations of random happenstance or car crash (like the Reeses Peanut Butter Cup commercial where we are to believe that one of the greatest candies was really the serendipitous result of hippies with early Sony Walkmans), then we might be able to see new start-ups in terms of the strata that they are layering together to bring us something smarter, something more useful, something synthesized to a higher level.

What other strata are out there?  What companies are exploiting these strata?

Just remember, No matter where you go, there you are.

Multichannel, multichannel, multichannel.  For online businesses, it is simultaneously the New Promised Land as well as The Impending Doom.  I’ve discussed before how I think Amazon will ultimately see its greatest threat come from Walmart, and may actually acquire Target or Sears in order to pre-empt the risk of a competitor that can offer online deals as well as physical storefronts.  The same could be said for Best Buy over NewEgg.com, REI over backcountry.com, or even Dave & Busters over Gamestop.com.

Along the same lines, I think Facebook’s recent addition of ‘facebook places‘ isn’t merely trying to push out fourquare or gowalla for eyeball share– quite the opposite– they seem to be warmly welcoming  those partners into the fold.  All Facebook wants is everyone’s current GPS coordinates, regardless of who tricks the user into surrendering them.  Why?  Because once Facebook has your 10-20, it can turn around and drop a dime on you to all those potential location-sensitive advertisers.  Facebook has the opportunity to beat Google at it’s own game.  Think Multichannel.  Think Mobile.  Think Minority Report, much sooner and much worse than anticipated.

Google must realize this also, hence its mad rush to buy up some social network providers along with location-triggered services.  I fear it may be too late for Mountain View, however– everyone has their personal troupe/network built out on Facebook, and they’ll be loathe to do it again somewhere else.

The other risk here is that the proletariat may rise up in rebellion against constantly announcing their whereabouts, but if there are free lattes involved, I wouldn’t be surprised to see people surrender their bank card PINs.

© 2010 Dave Jenkins contact me via twitter @davejenk1ns or via email blog at davejenkins dot com Suffusion WordPress theme by Sayontan Sinha